Hi. There are a few different things that can cause this to happen. First make sure you have proper polarity and power at the outlet. These unit are very sensitive to this and it needs to be correct. Make sure no pots or pans in the bottom drawer are coming in contact with the bake igniter which sits behind this drawer when its closed. The most common reason for this issue is a damaged wire harness. They have updated the harness on this unit. Part # W10701462. I would replace this harness if everything else checks out good. I have attached a link to instructions on installing the new harness
- Brian, Ace Appliance answered 9 years ago
- You must login to reply
Please login first to submit.