Customer said no matter what size load the washer goes out of balance. She stops washer redistributes the load and after a little it is out of balance. I am not that familiar with Samsung washers. I did check the suspension rods and balance ring both are o.k.. Has there been a recall on this. The washer is about 18months old. Any help would be greatly appreciated.
Model Number
Wa422prhdwr/aa 02samsung
- Guest asked 8 years ago
Hi. I have seen bad shocks on these units before. Faulty shocks are common on these units. When you push down on the basket and let go it should come back up and stop will little movement or bounce. If the tub bounces up and down the shocks are bad. Attached is the service manual. Check for error codes and run diagnostics.
- Brian, Ace Appliance answered 8 years ago
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