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How can we check this? I really don’t want to buy a new one and think we can fix it.

Model Number
EV160NZTQ02
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Mary Ellen, you can check the timer to see if it’s failed, I’ll add a video below showing how to do this. I’ll also attach the part information specific to your model. There’s only a handful of major components to freezers so I would have had you start of checking this anyway. Let us know if there’s more we can do.

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