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The washer needs to be rebooted to power up. and will not need to be powered up if you push the power within 30 seconds. But after one minute you need to do a reboot. That is unplugging it. Do I need to replace the main control board or the touch control board?

Bill
Neighhood appliance
Bill8321@aol.com

Model Number
WM3360HWCA
Serial Number
110KWYP2J866
What have you tried so far?

Checked that voltage was coming to the touch control and the main control.

Request Resource Materials
Service diagnostics guide, Service bulletins, Service pointers, Videos, Any available materials
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Hello
Have you checked the outlet for proper polarity and ground ? Are you getting any error codes after reboot ? If not go to page #22 in the Technician Service manual link below to look for stored error codes. If you do not have any stored error codes then proceed forward to page #23 troubleshooting summary. We find more often the control board verses touch control board. Matt Ace technician

    • Guest
    • 6 years ago
    Thank you, Matt, I did not find a stored error code so I will be replacing the main control board and I will save this to my file. Thank you Bill
  • You are welcome Bill, let us know how the call turns out. Thanks
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