Customer called and said he was getting oil brownish streaks on his cloths. This is a cabrio washer. I have never had or seen this in a new style whirlpool washer. I have not been out on this machine yet but I was wondering if whirlpool has had this issue. The customer says it does not wash out.
Model Number
Wtw5500xw2
What have you tried so far?
Have not been out on it yet.
- Guest asked 8 years ago
Hello
Oil on clothes is normally from the gearcase seal leaking. The W10006379 Gearcase Assembly would need to be replaced. There is also a slim possibility of excessive use fabric softener that can rarely appear to look like oil. Matt Ace technician
- AV Repair Help answered 8 years ago
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