GOOD MORNING, I DID NOT GO ON THE CALL, BUT I AM TOLD THAT THE UNIT IS NOT WORKING AND IS MAKING A GROANING NOISE. ANY INFO WOULD BE GREAT, AS I HAVE NEVER WORKED ON A JENN AIR DISHWASHER. THANKS, TODD FROM NY.
Model Number
W10418341A
What have you tried so far?
NOTHING
Request Resource Materials
Any available materials
- Guest asked 8 years ago
Hello
The best direction to start looking is the motor pump assembly on this model. Possible particles stuck in the pump. See parts and video link . Matt Ace technician
Video Link
- AV Repair Help answered 8 years ago
- last edited 8 years ago
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THANK YOU MATT. I REMOVED THE DRAIN PUMP AND CLEARED SOME DEBRIS AND SPRAYED SOME WD 40 IN THE SHAFT. IT REMOVED THE GROAN AND THE UNIT WORKED THROUGH ALL CYCLES. WHEN TURNING OFF THE BREAKER I NOTICED THAT THERE WAS NO SALT IN THE WATER SOFTNER. HOW MUCH DOES HARD WATER PLAY IN THESE PROBLEMS? THANKS, TODD FROM NY.
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