Not spining

https://www.youtube.com/watch?v=J11Thy0vW0Y Not our video, but walks him through diagnostic.

Most of the front load L-G’s have a “motor” in the rear of the tub. This motor is comprised of two parts, a stator and a rotor and they work together in kind of a magnetic drive system. On some of the older models we do find where the rotor has had some rust build up on the interior. This is going to prevent the stator and rotor from working together to spin the drum and may also produce a strange noise when trying to spin. You may also have an issue with the rear bearing. Typically a grinding sound from the rear of the machine is a generic indicator that there may be an issue with that. Unfortunately there are several computerized parts that do work in series with the mechanical parts too that may be failing, or causing the mechanical parts to fail. Do you have a model number off the unit? We can try and help you locate your specific user’s manual for that machine. It may have in it how to specifically put your machine into a diagnostic mode and that will help lead you in a better direction. Matt Ace technician