Hello, We have a freezer that doesn’t keep the temperature and everything thaws. We empty the freezer and then it starts working again.
We would like to know what is wrong, what parts we need to get, and need help in fixing it.
this has happened before, and it worked for a year and it happened again. It is definitely something that needs to be fixed and we want to repair it before we use it again.
Our Freezer quit freezing, all contents defrosted..we emptied the freezer and leave it plugged, It starts working once is empty.
we watched your video https://www.appliancevideo.com/whirlpool-ev201nztq03-freezer-diagnostic-not-keeping-temperature-defrost-timer/
but we cannot tell what part(s) we would need to replace. Please help.
- Guest asked 8 years ago
Hello
If you are defrosting the unit and it starts working again this means you have a part of your defrost system that is not functioning . You have three parts to your defrost system and I have provided links to all three parts below. 1) Defrost timer 2) Defrost heater 3) Defrost heater . You can replace all three parts and correct your issue or if you have a continuity tester you can test continuity to the heater to see if its open, if its open its defective and if its closed its good. Matt Ace technician
- AV Repair Help answered 8 years ago
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