Recently we got black out and our freezer only gets cold but cannot freeze the food anymore. and the casing outside which separates the freezer and the fridge becomes hot. Any idea what causing this problem? Thank you
- Muhammad Anshar asked 10 years ago
HI. This symptom of the divider getting hot and the unit not cooling properly is a sign of the compressor overheating, either from dirty condenser coils or a bad condenser fan motor. First check and clean your condenser coils underneath the unit. The take off the back panel and see if the condenser fan motor is running. Let me know what you find. Good luck!
- Brian, Ace Appliance answered 10 years ago
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It works, the condenser fan motor was faulty. I replaced it and it works. Thanks a lot for your assistance. really appreciate it.
I tried to sign up for this website but, I didn’t find any “register” link.
- Muhammad Anshar answered 10 years ago
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