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Checked the inlet valves, hoses, made sure I had water to the unit – it all looks good. Am now wondering if there’s an issue with the drain pump that is causing the unit not to start a cycle at all because the customer says it hasn’t been going into drain by itself, she was manually making it. What’s the part information for the pump if I do end up needing that?

Model Number
WA37T26EW2
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If it is the pump, that number is 479595. It’s a common repair we do on these washers and may be time for a new one. I’ll add the purchase link in case you need it. Good luck!

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