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Everything checks out on this as far as components. I did find the drain line frozen and advised them to thaw for up to 48hrs to ensure it melted completely. For some reason I didn’t think this happened on these models very often and kept assuming to find an issue with a part. Should I just have them monitor for proper operation? Would be great to know this was the cause.

Model Number
FUF14D7ARWH
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There aren’t many working/replaceable parts in these so if they all checked out, it’s very likely that the drain line was the main cause of the problem. We always advise the customer to monitor and let us know if it happens again. It may be perfectly fine after.

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