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the freezer is not cooling and has made ice in some time
the fridge is not cooling.
i check the condenser fan it is running but both composers are VERY VERY hot.
i did clean the coils but there was not much dirt to be cleaned.
i have also checked the water inlet valve for the ice and it seems fine

Model Number
532
Serial Number
m653878
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Hello
If both compressors are very hot this means the condenser is impacted still. If you clean only the outside of the condenser that will get some air flow but not enough to cool two compressors. We use a damp towel across the top of the unit to prevent dust, then blow out the condenser out with high pressure C02. If you have cleaned the condenser properly and still have an issue you will need to put on the high and low side gauges to get a refrigerant reading. Let us know what you find. See service manual link below. Matt Ace technician.

    • Guest
    • 8 years ago
    so after turning the unit off to cool off the compressor. They called to tell me that only the refrigerator is working in the freezer section is as cool as the refrigerator
    • Guest
    • 8 years ago
    so after turning the unit off to cool off the compressor. They called to tell me that only the refrigerator is working in the freezer section is as cool as the refrigerator any idea what i can do to help them?
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