Customer complaining dishes not cleaning and at the end of cycle dishes are wet specialy plastic (she tried different soap and rinse aid) just 2 year old
Nothing
- Guest asked 8 years ago
Hello
Is the ( Heated power dry option in the on position ) ? Are they using a rinse aid ? What Does Rinse Aid Do?
Despite its name, rinse aid actually doesn’t have anything to do with rinsing your dishes. Instead, it helps remove water from flatware, plates, bowls, and glasses. Really, it’s more of a drying aid. Why don’t they call it “Dry Aid?” We don’t know, but it would have been a lot more accurate.
Rinse aid contain chemicals called surfactants, which lower the surface tension of water. So instead of forming droplets, the water spreads into thinner sheets that roll right off your dishes. If you’ve ever used Rain-X on your car’s windshield, you’ll have a good idea of what this looks like.Ultimately, this means that your dishes will dry much more quickly. Matt Ace technician
- AV Repair Help answered 8 years ago
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