ON THIS UNIT WHEN YOU HIT POWER THE DRAIN PUMP COMES ON AND STAYS ON, AND MAJORITY OF THE LIGHTS COME ON AS WELL. YOU CAN SELECT A CYCLE, BUT IT WILL NOT DO ANYTHING BUT DRAIN, THEN WILL SHUT OFF. PUT INTO DIAGNOSTIC MODE AND NO CODE CAME UP, BUT THE DRAIN PUMP STAYED ON THE ENTIRE TIME. ALL FUNCTIONS WORKED PROPERLY EXCEPT THAT DRAIN PUMP STAYED ON DURING DIAGNOSTICS. IS THIS AN ISSUE YOU HAVE SEEN BEFORE? I WAS THINKING BOARD, BUT NOT 100%
- Guest asked 6 years ago
Hi. I just seen this issue myself for the first time a week or so ago. I diagnosed it as a faulty control as well. The customer did not have the repair done. I tried to see if the relay for the drain pump was stuck closed and It did not show closed. Mine would do the same exact thing where the drain pump runs the entire time but you can still start cycles and run the test mode. I found a couple of others that said the control board fixed the issue. One said they unplugged the drain pump and ran a cycle. Then plugged it back in when it was supposed to drain and their washer was working fine after that. They filled to the correct levels and ran through just fine, so I don’t think there is an issue with the pressure switch or hose, but these are things to check. It Must be a control board issue.
- Brian, Ace Appliance answered 6 years ago
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