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I have a Maytag 4000 Series Washer model# MHWE450WW01. This started about 2 weeks ago. I had an F71 error code. When I hit the power button I’d just get 3 beeps, no display. Found a Youtube video from an appliance tech who said F71 was a motor control board. Replaced the motor control board and everything seems fine until I ran a whole cycle and had wet clothes at the end. Everything seems fine except I get no high speed spin. Thought I might have got a bad board so I contacted partsimple.com and they sent me another board. That didn’t change a thing except to confirm the board was ok. I then replaced the control board. That didn’t change anything.

Here’s where I’m at now: In diagnostics it will spin at full speed with the C08 diagnostic test which tells me I don’t have a mechanical problem like a slipping belt, motor etc. During a normal wash cycle it will not spin at high speed with or without clothes in it. The door locks fine, door lock indicator is lit and door won’t open. It fills to the normal level and drains fine. Spin light comes on but the drum rotates at wash speed. It acts like a load balance problem. The drum rotates one way, stops, rotates the other, then the drain pump comes on and it tries to spin but then stops again, rotates one way then the other like it’s trying to balance the load. I can’t locate the balance sensor (if there is one). Any help would be appreciated.

Model Number
MHWE450WW01
What have you tried so far?

It’s all detailed above.

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Next suggestion is to run through the unit though an automatic test mode to see if it will go into the high speed spin. If it does run though without an error code that is telling us you can eliminate the motor, belt and bearing. We have had two circumstances where our technician replaced one board with out correcting the issue and then replacing the other two boards still having the same issue of slow spin. We then called the factory to see where to go next . They told us they have seen many circumstances when the new board that was replaced was a good, but damaged by one of the other two boards that were in the unit. We ordered all three boards and installed them at the same time and corrected the issue in both cases. We then sent the other boards back as defective parts.

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Hello, I am Matt A factory certified technician from Ace Appliance. We have had many situations where the motor control and the main control board can not communicate. This is a common failure with these units and can cause high speed spin issues.
Unfortunately there are no diagnostics to determine which board has failed. You just have to replace one and see if it works.
As one board has already been replaced it is the other one that has failed.
You can run the diagnostics program if you like. System causes interference in the communication between the CCU (computer control unit) and the MCU (motor control unit).
Please see the information below to run the diagnostics program. I have also looked up both CCU & MCU so you have the parts breakdown and the part numbers for both boards. Please make sure after diagnostics you have no stored error codes. If you do please send them to us in this same thread link as we will stay with you on this issue until it is resolved.

DIAGNOSTIC TEST
There are two operation modes:
Indication of last four error states that have been recorded by the
appliance, indication of the SW versions, and implementation of
the automatic test program.
Starting Diagnostic Test only.
Starting Error History, Software Version, and
Diagnostic Test:
NOTE: Washer must be empty and the control must be in the
OFF state.
1. Close the door.
2. Select any one key (except “STOP/CANCEL” and “CONTROL
LOCK” [EOC]) and follow the steps below, using the same key:
Press/hold Release Press/hold Release Press/hold
for 2-5 for 2-5 for 2-5 for 2-5 for 2-5
seconds seconds seconds seconds seconds
3. Upon release, all yellow/green console LED lights will turn ON
for 5 sec.
4. If there are any failure codes stored by the washer, the display
shows them.
Note: The last four errors will be displayed.
5. Press the same key to advance to the next code.
6. After the indication of error codes, the UI, CCU, and MCU SW
version will be displayed.
7. The number of cycles since last clean washer cycle is displayed.
8. All green console LED lights will turn ON for 5 seconds.
9. Next the washer begins the automated diagnostic test.
10.To cancel out of service mode, press the “ST

    • Guest
    • 9 years ago
    I ordered the Main Control W10326989, brand new, just installed it and I still have the same problem. I have now replaced the Motor Control, the Main Control and the User Interface (Control Panel). I might add that when I first replaced the motor control the F71 went away and has not come back. I still have no high speed spin, during the spin cycle it accelerates to about 80-100 rpm.
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HI. Here is what the F71 error code means on your washer.

USER INTERFACE HEARTBEAT FAILURE
If a Central Control Unit Heartbeat Failure is displayed,
no communication is detected from the User Interface
to the Central Control Unit.
Possible Causes/Procedure
1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface
and the Central Control Unit.
3. If the drum is not rotating, unplug the MCU from the
CCU (the MI3 or M13 connector). If the code goes
away, then replace the MCU. If the code does not go
away, replace the CCU.
4. Replace User Interface if drum is rotating.

Since you have replaced the MCU your only two options would be the CCU or the User Interface. Follow the steps provided to find out which one is faulty. Let me know if you need any further assistance.

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