SAMSUNG RS265 TDWP/XAA – purchased in 2012 .
Problems: no cooling air on the fridge compartment, but freezer has working normally.
The problem details:
o Water drained into and frosted under the vegetable bottom drawer for a couple weeks, stopped.
o Noise from fan was on and off in the following weeks and stopped.
o Now, no more cooling in the fridge compartment.
o I watched the VA video. Do you think the Evaporator Defrost system/heater, sensor, or the main board is needed for my refrigerator? What is the part number I should order on VA website?
I’d like to thank for your help.
- Linda Bach asked 10 years ago
Hi Linda! Thank you for your question. On your particular Refrigerator, it has 2 evaporators, one for the freezer side, and one for the Fresh food side. What you will need to do is access the control board on the back of the unit. With a multimeter set to ohms, you will need to check for continuity through the defrost fuse and heater. There should be a schematic taped to the back of the unit. But off the top of my head, I believe the “common” is either black or orange. The defrost system should be White for the fresh food side and brown for the Freezer side. The schematic should tell you which is which with the abbreviations of FF for freezer and RF for the refrigerator side. If you have no continuity through the fresh food side, then what you will have is a bad thermal fuse and/or heater. In most cases it is just the fuse that is bad. But it is wise to check for continuity of the defrost heater upon gaining access to the evaporator. In any case, always replace the sensor also. In regards to the fan motor, make sure to push the light switch in when door is open to check its functionality. It only runs when door is closed.
The water under your crisper drawers is usually caused by a frozen drain line behind the fresh food panel under the evaporator.
If you do find that there is a problem with one of the components of the defrost system, please let us know and I will get back to you with a link to the part numbers!
Thank you Tony-AceTech52
- Tony, Ace Appliance answered 10 years ago
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