Hello Matt and other sr techs.
I requested service information on this Jenn Air range. I felt that the electronic control board was bad. I replaced the control board . I have the almost same symptom . However both boards react in the same manner, when I try to put them in the service mode both will freeze up and some times freeze up before you get into the service mode. Neither bake nor broil will work. Both glow bars come on bake pulling 3.14 amps(with new board) 2.85(with original board) broil pulls 3.49( with new board) 3.25(original board) . With either board you can start into the menu and it will just lock up and I have to reset the breaker to start over. My thoughts are both original and new board are bad. Please advise , any thing you think I might have over looked. According to the manual it takes between 3.20 and 3.60 to open the gas valve. The current only stays over 3 amps on both bake and broil for about 2 to 3 seconds and rapidly drops off.
Checked amperage on both bake and broil. Checked connections on the board . 3.14 amps bake 3.49 broil. Checked switch at regulator gas is supplied.
- Guest asked 7 years ago
Hello
Based on the Component Testing Procedures on page #2 and #3 in the link below the igniters are both in the amp range. You can verify the other components based on the guidelines on page 2/ 3. Are you getting any error codes from the control panel ? Look at page #4 on the Control Testing Procedures and run through the diagnostics. This should show an error code and give you a direction on how to proceed forward. The odds of a new defective electronic control board is VERY low. I would run the unit through diagnostics. Matt Ace technician
- AV Repair Help answered 7 years ago
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Thank you Matt. Not getting any codes. Will take a second look. Thanks again.
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