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The icemaker was replaced on this unit however it is still not producing ice it only works when the test button is pressed

air temperature in the ice compartment is around -1°
confirmed on the board that the thermistor is reading correctly around -7

when the test button is pressed sufficient water does go inside the ice maker with the door open or closed

there are no cooling issues that are present with the machine at this time

I was looking for help on checking what other issues may cause this I am suspecting the main control board

Model Number
RA261MDRS/XAA 01
What have you tried so far?

replaced ice maker check temperatures check thermistor reading on the board from the icemaker

Request Resource Materials
Service bulletins, Service pointers, Job aids, Videos, Any available materials
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Hello
Your original model number was posted at RA261 but its RS261. See the fast Track ice maker diagnostics along with the Rapid Resolution diagnostics. These manuals will take you step by step through the ice maker diagnostics.

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Hello
Can you verify your model number, I do not see this in our system currently.

    • Guest
    • 6 years ago
    RS261MDRS I CAN EMAIL A PICTURE IF NECCESARY
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