Need parts or Repair Help on a Viking Built-in Dishwasher

Here is the troubleshooting chart and other information for your Viking . There is 10 – videos for this exact appliance on ApplianceVideo.com here is the link https://www.appliancevideo.com/appliances/viking-fdw100-dishwasher/ If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician

Lower Upper Rack
• To lower the upper rack, hold and press in the rack lever on one
side and carefully lower the rack without releasing the lever B.
• Repeat the procedure with the lever on the opposite side of the
rack.
NOTICE
Make sure that both levers catch in
the same height position.
Folding Tines
There are “folding tines” in the upper
rack to allow you more space to
accommodate glasses or cups.
• Simply pull in the first front folding
tine, move it to left A and right B to
place in another position. The tines
will also lay flat.
Adjustable Shelves
Depending on the size of the glasses
and cups, the shelf height setting may
be adjusted.
• Fold the shelf upwards A.
• Positioning at the desired height B.
• Fold the shelf again downwards C.

Your dishwasher holds a maximum of 14 place settings.
• Place all containers such as cups, glasses, and pots into the
dishwasher with the opening facing downwards (so that no water can
collect).
• Small and light items can go into the upper rack.
• Long and narrow items are placed in the middle of the racks.
• Place all large and very dirty items in the lower rack.
• Dishes and cutlery should not be placed above each other.
• Glasses should not touch each other.
• The movement of the spray arms must not be hindered.
• DO NOT overload your dishwasher and pay attention to manufacturer
instructions regarding dishes which are appropriate for use in a
dishwasher. Only with suitable dishes (mentioned in next section) will
you obtain optimal washing results with a sensible use of energy.
Upper Rack
Load the upper rack with dessert plates,
cups, glasses, etc.
Getting Started
Variable Height Setting
The upper rack is equipped with a lifting mechanism which enables
you to change the height of the rack even if it is fully loaded, and
without having to remove it from the dishwasher.
Lift Upper Rack
• To lift the upper rack to a higher position, hold it on one side and
carefully pull it upwards A.
• To lift the opposite side of the rack, hold it and pull it upward
Lower Rack
Use the lower rack for plates, bowls,
pots, etc.
• Fold the shelf upwards A.
• Positioning at the desired height B.
• Fold the shelf again downwards C.
Adjustable Lower Rack Tines
The six piece foldable tines (A) located
in the lower rack of the machine are
designed for an easier placement of
large pieces such as pans, bowls, etc.
You can create larger spaces by folding
each tine individually or all .
What Should Not be Washed in Your Dishwasher
• Rust-sensitive steel parts like iron and cast iron that can rust and
stain other utensils and damage the interior stainless steel liner of
the dishwasher and void the warranty. DO NOT wash copper, brass,
pewter, bronze, or tin.
• Cutlery with wooden or horn handles and cutlery with mother-ofpearl
or porcelain handles will deteriorate over time if put in the
dishwasher.
• Plastics may lose their shape or color with hot water; please follow
the instructions of plastic manufacturers. Be sure that plastic items
are marked “dishwasher safe.”
• Glued dishes or cutlery are not suitable for machine washing since
certain adhesives may get soft or dissolve with hot water.
• Aluminum may fade over time. Minerals in water and detergent may
cause the aluminum to darken or spot.
• Sterling silver articles should not be washed in the dishwasher
because they tend to discolor and become dull by dishwasher
detergent.
• Silverware and stainless steel items should not be in contact with
each other. Mixing these items can cause staining. Remove and
hand-dry these items immediately when the program ends.
• Decorated glasses, porcelain, fine china, and china with gold rims
are sensitive to machine washing. They may lose their patterns and
colors over time.
• Crystal and very fine glassware may become opaque (etch), losing
their shine over time. You may prefer to wash them by hand.
• DO NOT wash sponges or dish cloths in dishwasher.
• DO NOT wash art and craft articles in dishwasher.
• Disposable plastics and disposable aluminum cannot withs
On/Off Button
2: Half Load Indicator LED
3: Salt Level Indicator LED
4: Start/Pause/Cancel Indicator LED
5: Start/Pause/Cancel Button
6: Time Delay Button
7: Time Delay Indicator LED
8: Rinse Level Indicator LED
9: Remaining Time Indicator/
9: Delay Time Indicator/Sanitized Indicator
10: Tablet Detergent Indicator
11: Program Indicator
12: Sanitization Indicator
13: Function Button
14: Program Selection Button
Open the door and load the dishwasher.
• Check that both upper and lower spray arms move freely.
• Pour correct amount of detergent into the detergent dispenser and
close the lid.
• Push in the On/Off button 1 and check that the display lights come
on.
• Check the rinse agent level indicator LED 8. If necessary, refill the
rinse agent.
• Check the salt level indicator LED 3. If necessary, refill salt (select
models).
• Use the Program Selection button 14 to choose your washing
program.
• When there are few dishes, additionally use the Half Load
function.
• Depending on the hardness level of the tap water, the Tablet
Detergent function allows better drying and washing performance
from the multi-purpose tablets.
• Start the program with the Start/Pause/Cancel button 5.
• Close the door and the program will start.
• When the wash program has ended, an electronic beep will sound
and will continue every 10 seconds. After two minutes of elapsed
time, the sound will stop. The beep can also be stopped by
opening the door or by pressing the On/Off button 1.
• Press the On/Off button 1 and open the door after the program is
completed. The indicator lights will go off.
• Allow your dishes to cool for 15 minutes, with the door open
Function Buttons
The combination of high temperatures and dishwasher detergent may
cause damage to some items if they are washed in the dishwasher.
Remember, if there is any doubt about any aspect concerning items to
be washed in the dishwasher, follow the instructions from the
manufacturer of the items, or wash the items by hand.
On/Off Button
Turn the dishwasher on with the On/Off button. When turning
on, the icon on the display of the last used program will light
up.
Program Selection Button
Use the Program Selection button to select the desired
program. The icon of the corresponding program will light up.
Refer to “Table of Program Data and average Consumption
Values” to select a program suitable for your dishes. select the
desired program with Program Selection button.
Function
Use the function button to select Half Load, Tablet Detergent,
and Sanitize Functions.
Half Load/Tablet Detergent Button
Half Load/Tablet Detergent button allows you to turn on and
off the Half Load and Tablet Detergent functions of your
machine.
Half Load Function
If you want to run your machine without loading it completely,
place your dishes into the machine as you desire. Press On/Off
button to turn on your machine. Press the Half Load/Tablet
Detergent button after selecting the desired program until Half
Load Indicator lights up, then press Start/Pause/Cancel button
and close the door of your machine. With the Half Load option
you can use every part of your lower and upper baskets and
Tablet Detergent Function
Depending on the hardness level of the tap water, the Tablet Detergent
function allows obtaining a better drying performance from the multipurpose
detergents such as 2in1, 3in1, 4in1, 5in1, etc., called as all-inone
detergents. Tablet Detergent Indicator lights when the Tablet
Detergent function is selected.
Salt and Rinse agent indicators turn off when this function is activated.
Turn on your machine by pressing the On/Off button to use the Tablet
Detergent function. Press the Function button after selecting the desired
programme until the Tablet Detergent Indicator lights up. Press
Start/Pause/Cancel button and close the door of your machine.
Start/Pause/Cancel Button
Use this button to start the selected program. when the button
is pressed once, the light on the button will turn on.
Stop the program with the Start/Pause/Cancel button.
RESET
3 sec.
Sanitize Function
Sanitize function raises the water temperature in the final rinse to meet
the requirements of NSF/ANSI STANDARD 184 for Residential
Dishwashers. Certified residential dishwashers are not intended for
licensed food establishments.
Available only with Regular Wash, Pots & Pans, and Pots & Pans Plus
programs.
Turn on your machine by pressing the On/Off button to use the Sanitize
function. Press the Function button after selecting the desired program
until Sanitization indicator lights up. Press Start/Pause/Cancel button

Rinse Agent Level Indicator LED
If this indicator light comes on, you need
to refill rinse agent. You can also tell
whether rinse agent must be refilled by
looking at the rinse agent dispenser.
when the visual fill indicator is dark, there
is enough rinse agent in the dispenser.
When the color is light, open the
dispenser and refill rinse agent.
Open the detergent container by pushing the lock to the right A.
• Pour/put the detergent into the dispenser.
• Close the lid until it clicks in.
• The detergent container holds a total of 40 ml/8 tsp. of detergent
• Marking lines on the inside of the detergent container aid in providing the
correct amount of detergent. When the dishwasher is fully loaded and the
dishes are very dirty, we recommend filling the detergent container up to
the 25 ml/5 tsp. mark. When the dishes are less dirty, it is generally
sufficient to fill the detergent up to the 15 ml/3 tsp. mark.
• The detergent amounts for the individual cleaning programs are shown in
the Program Table on page 21.
• Fill amounts given are for standard powder detergent. Amounts may vary if
you use liquid or concentrated power detergent. Tablet detergents should
be placed in detergent container 1 with the cover closed.
• Follow instructions on the package of the detergent when using liquid
dishwasher detergent, concentrated powder detergent, or tablet detergent.
• Deviations are possible depending on how dirty the dishes are and how
hard the water is in your location.
• If your dishes have been in the dishwasher for some time without be.
Remove the lower rack from the machine.
• Turn the coarse filter counterclockwise to the left and pull it out in
an upward direction A.
• Pull out the main filter B.
• Press on the two tabs of the coarse filter and remove the micro filter
C.
• Clean the filters thoroughly under running water. Use a brush if
necessary.
• Replace main filter.
• Replace the micro filter and the coarse filter into the main filter.
Lower spray arm
2 Upper spray arm
• Remove the lower rack from the machine.
• Pull off the lower spray arm in an upward direction A.
• Loosen the fastening screw of the upper spray arm and pull off the
spray arm B by a downward motion.
• Clean the spray arms under running water.
• Replace the lower spray arm in a downward direction.
• Replace the upper spray arm and tighten the fastening screw by
turning it around to the left.
• Insert the lower rack.
Dishwasher does not
start
Is the machine plugged in?
Are all fuses operative?
Is the water supply fully turned on?
Is the dishwasher door closed securely?
Have you pressed the On/Off button?
Cancel the program by pressing the Start/Pause
button for 5 seconds.
Adjust door tentioners (custom panel models
only, see Installation Guide).
Improper loading:
Load the dishwasher as suggested in this manual.
Insufficient rinse agent supply:
Increase the dosage amount of rinse agent
and/or refill the rinse agent dispenser.
Dishes are removed too soon:
Do not empty your dishwasher immediately after
washing. Open the door slightly so that the
steam can escape. Begin with unloading the
dishwasher when the dishes are only hand warm.
Empty the lower rack first. This prevents water
from dripping off dishes in the upper rack.
Wrong program selection:
In short period programs, the wash temperature
and therefore the cleaning performance is lower.
Choose a program with a longer washing time.
Washing cutlery with worn surface:
Evaporation of water is more difficult with these
items.
Cutlery or dishes of this type are not suited for
dishwashers.
Dishwasher starts but
fails to circulate water
within 5 seconds
Door will not stay
down in open
position
Dishes are not dry
Poor wash results may not always be caused by the dishwasher. Please
review the following Troubleshooting Charts for possible remedies. You
may find the proper solution without having to call a service provider.
Poor Dishwashing Results
What if the “S:an” is not
displayed on the screen?
Dishwasher cycle was interrupted or the
Dishes are not clean Improper loading:
Load the dishwasher as suggested in this manual.
Wrong program selection:
Select a program that washes at a higher temperature
or takes a longer amount of time.
Spray arms are not turning:
Check if the spray arms are blocked from moving
freely.
Clogged filters:
Clean all filters as described in this manual.
Filters are not placed in their proper positions:
Check if all filters are placed in their proper positions.
Spray arm nozzles are clogged:
Clean the spray arms as described in this manual.
Overloaded racks:
Do not overload the racks.
Detergent is moist or clumping in box:
Store detergents in a dry location. Close the lid of the
container securely.
Too little detergent:
Increase the amount of the detergent as per the
program table.
Too little rinse agent:
Increase the amount of rinse agent and/or refill the
rinse agent dispenser.
The lid of the detergent dispenser remained open:
Always ensure that you close the detergent dispenser
lid after pouring in the detergent.
Washing cutlery with worn surface quality:
Cutlery of this type is not suited to dishwashers.
Wrong program selection:
Select a program that washes at a higher temperature
or takes a longer amount of time.
Detergent is moist or clumping in box:
Bleaches in cleaners lose their efficiency when stored
under unfavorable conditions. Store detergents in a
dry location. Close the lid of the container securely.
Using cutlery with a low surface quality:
Cleaning of these items is made difficult by their poor
surface structure. Cutlery or dishes of this type are not
for dishwashers.
Calcium streaks,
misty appearance
Insufficient rinse agent supply:
Increase the dosage amount of rinse agent and/or
refill the rinse agent dispenser.
The hardness is not selected properly; too little salt is
being used:
Call water supplier and ask for local hardness in grains
per gallon or ppm.
Salt loss (models with salt container):
Check whether the lid of the salt container is firmly
closed. Use the funnel to pour in special salt. Begin
the Rinse and Hold program right after filling in salt.
After the program is complete, check whether the lid
may have loosened.
Smell of new machine:
The smell of a new machine disappears after a few
wash cycles with detergent.
Filters are dirty:
Clean all filters as described in this manual.
Dirty dishes standing in the machine for a few days
without being washed:
Remove coarse dirt under running water and run the
Rinse and Hold program every two days without
detergent.
Dirty door gasket:
Regularly clean the door gasket with a damp cloth to
remove food particles and other debris. Use a gentle
household cleaner for the outside and the door seals,
and rinse thoroughly.
Smell
Milky appearance or
rainbow on the
glasses (glass
corrosion)
Excessive use of detergent when water hardness is
low:
• Add a smaller amount of detergent.
• Compare the water hardness level setting on the
dishwasher against the stated values from the local
water supplier.
• When water hardness is low (below 7 degree of
hardness or 106 parts per million),
DO NOT use salt even if your dishwasher has
Rust stains,
destruction
of the surface
The lid of the salt container is not closed securely. Salt
loss (models with salt container):
• Salt can destroy metal surfaces and cause rust
damage.
• Check whether the lid of the salt container is firmly
closed. Use the funnel to pour in special salt. Begin
the Rinse and Hold program right after filling in salt.
After the program is complete, check whether the
lid may have loosened.
Food leftovers are staying on the dishes for too long:
Remove coarse dirt under running water and carry out
the Rinse and Hold program every two days without
detergent.
The machine is not grounded properly:
Check the grounding of the system. Static electricity
may eat holes into metal and cause irreparable
damages to surfaces.
Cutlery parts from low-grade rust-free steel:
Rust on such items cannot be avoided. Cutlery or
dishes of this type are not suited for the dishwasher.
Dish items with rust stains:
Rusty dishes may “infect” other items. Cutlery or
dishes of this type are not suited for the dishwasher.
Fading of decoration on glasses and porcelain:
Glasses, porcelain, and cutlery of this
Detergent residue
remains in the
dispenser.
Moisture in the detergent dispenser.
Ensure that the detergent dispenser is dry before
filling it.
Detergent stays in the dispenser for too long.
Pour the detergent in just before washing.
The lid of the detergent dispenser does not open.
When loading the dishwasher, take care to ensure
that you do not accidentally block detergent cup with
large dishware or utensils.
Detergent is moist or clumping in box.
Store detergents in a dry location. Close the lid of the
container carefully.
Spray arm nozzles are clogged.
Clean the spray arms as described in this manual.
Spray arms are blocked by dishware.
Make sure spray arms rotate freely.
Was the cycle terminated early?
Terminating the cycle early can leave detergent
residue in the dispenser.
Water remains inside
the machine after
the rinse cycle.
Clean all filters as described in this manual.
Ensure that the drain hose is properly placed and
open.
Dishes break Improper loading.
Load the dishwasher as suggested in this manual.
Overloaded racks.
Do not overload the dish rack. Dishes may
Scratched dishes
The dishes are pre-washed by hand with a large
amount of dish detergent:
Dishes do not need to be pre-washed. Coarse dirt
may be removed with a dishcloth, or you may hold
the dishes under running water.
Rinse agent has accidentally leaked into the machine:
If rinse agent has been spilled during refilling, remove
the agent using a paper cloth or sponge.
The cover of the rinse agent dispenser is not closed
securely:
Always take care to ensure that the lid is closed after
refilling the rinse agent dispenser.
Dish items/parts made from aluminum:
Dishes and cutlery of this type are not suited for the
dishwasher.
The lid of the salt container is not closed securely. Salt
loss (models with salt container):
Check whether the lid of the salt container is firmly
closed. Use the funnel to pour in special salt. Begin
the Rinse and Hold program right after filling in salt.
After the program is complete, check whether the lid
may have loosened.
The hardness is not selected properly; too little salt is
being used:
Call water supplier and ask for local hardness in grains
per gallon or ppm. Adjust the water hardness level
setting accordingly.
Detergents are being stored under unfavorable
conditions:
Detergents should not be stored longer than two
months in open packages. Store detergents in a dry
location. Close the lid of the container carefully.
Overloaded racks:
Take care to ensure that individual glasses and dishes
do not touch. They may hit against each other duri