Moisture is building below the fridge I have seen this on several of the side-by-side Vikings the drain pan would be on the right side and there is a gutter that runs from the left side which is the freezer drain hole to the right side and it’s always really wet around the beginning of the gutter which is the bottom of the freezer side, it would be covered In really big droplets hanging down. The little axle fan located in the front right came on after resetting the fridge which I am assuming is to dry out the bottom of the unit. Do you guys have any ideas what could be causing this or what I can do? I put a cookie sheet there temporarily. Diagnostic mode didn’t tell me jack.
This unit does not have a drain pan heater but the drain pan is wet inside so I know water is getting in there and there is no water damage below the drain pan only wear those droplets are hanging from
- Guest asked 7 years ago
Hello
I have looked up every service bulliten that can be related to your issue. See links below ….Matt Ace technician
- AV Repair Help answered 7 years ago
-
Seals are fine and I mean the moisture is building literally below the fridge like between the floor in the unit itself. NOT INSIDE UNIT but on the exterior underside. The drain tube is clear and it’s draining into the drain pan. The heating loop runs through drain pan. The Problem I am trying to explain is water droplets are accumulating around where the drain hole is should I just ducked taped it all around with silicone because to me it seems like the water goes through the drain hole and travels on the bottom other fridge raider and doesn’t quite drip into the gutter that it supposed to drip into and then run into the drain pan ..??
-
Hello I have talked to several technicians in our group. They have not run into this issue yet and we were factory authorized Viking service for years. It sounds like an internal insulation issue possibility. I would tro calling Viking direct at (888) 345-265 . They may have a solution or advice. Please let usd know if Viking has a solution. We have 17- technicians in our group and I have sent a group email out for additions answers or suggestion. Mattv Ace technician
-
Can I have an email so I can provide you guys with some photos so you know what I am talking about
- You must login to reply
Please login first to submit.
