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This is an Microwave/ Oven combo this unit has power and all functions are working except for the microwave is not producing heat. The microwave has lights and the turntable motor turns as it should, we are not sure what is causing these issues now.

Model Number
JTP85BA2BB
Serial Number
LZ607100Q
What have you tried so far?

We have replaced the magnetron, diode, TCO thermostat and microwave control board and this unit is still not producing heat.

Request Resource Materials
Service diagnostics guide, Wiring diagram, Service bulletins, Service pointers, Videos, Any available materials
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Hello
See the complete diagnostic chart link below. Have you checked the High voltage transformer and run capacitor ? See the complete troubleshooting chart below. Matt Ace technician

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