unit makes a grrrrr sound while agitating. only does it when the basket attempts to turn left, it tries to turn left makes grrr noise ,won’t turn, but will turn to the right just fine, drains fine and spins fine no noises in drain or spin. any ideas? thanks
- Guest asked 10 years ago
Your welcome! Glad it was an easy fix!
- Brian, Ace Appliance answered 10 years ago
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Something might be stuck between the tub and the basket that could be rubbing against the basket only when it rotates to the left. It is very difficult to see if something is stuck in there and also very difficult to remove.
- Brian, Ace Appliance answered 10 years ago
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thanks. i’m going to look at it later. i’ll let you know what I find.
- Guest answered 10 years ago
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Based on what you wrote, I would guess that you may have some damage to the motor. Can you manually spin the basket by hand in both directions? I assume the answer is yes, so my next step would be to access the control panel area to look for the diagnostic and test mode information to determine the specific problem based on fact rather than my educated guess. Like I said earlier, if you can move the tub by hand, but the machine cannot move in one specific direction on its own, I would guess that there is a motor failure. Other options would be a MCU.
I hope this helps
- Sean, Ace Appliance answered 10 years ago
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