i have a kitchenaid french door refrigerator and the freezer is working fine but the refrigerator is freezing the food in refrigereator section
the display board is working
- Guest asked 7 years ago
Hello
See the service diagnostics sheet link below. I would run the unit through the service test mode. Then test #121 Damper operation and test #141 for Fresh Food Thermistor. Are you are getting good temperatures in the freezer section ? You should have -5 degrees to +5 degrees . If you do not it could be A start of sealed system failure.
Service Test Mode:
Enter the Service Test Mode by performing the following sequence of events:
1. Press and hold the WATER Keypad.
2. Press and hold UR Keypad.
3. Release the WATER switch and wait 3 seconds.
4. The display will show SE confirming entry in the Service Mode.
5. Press the UR Keypad again to confirm entry in the Service Mode.
6. Display will show 101 in left display and numeric or dashes in right display.
7. Press UL Keypad and LL Keypad to toggle through Service Test numbers.
8. To exit service test mode, open and close refrigerator door or hold door alarm for 3 seconds.
- AV Repair Help answered 7 years ago
- last edited 7 years ago
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