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Ran into an issue today where the turn valve at the water heater was severely corroded and there’s a copper connection coming up behind the refrigerator. I removed ice from the fill tube and there is water to the icemaker, but I think it’s insufficient. We don’t do plumbing work, so what should I recommend she say when she calls someone else out to take care of this and get it properly hooked up for her?

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Kraig, best bet would be to have the turn valve removed and replaced, as well as advising that the line be replaced from there all the way to the unit. It’s the only way to ensure they’ll get the proper amount of water and pressure to the icemaker to produce the ice volume they want. If they do not want that done, there’s not much else you can do to help. Hope this answers your question!

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