The water filter is completely frozen over. the unit is still under warranty but customer called us to ask what should be done in the meantime. Looks like a thermistor is being replaced if I understood the notes correctly.
Model Number
VCSB5482DWH
If under warranty, then techline can also advise you or the customer on procedure until parts arrive. We have done a repair similar to this and they suggested turning the ff temperature up to 40 degrees and allow it to thaw for a couple days. Will likely need to put towels down to avoid damage to floor. Then when you get the part the unit will be accessible. Hope this helps!
- AV Repair Help answered 10 years ago
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