I have tried changing the water filter, the water dispenser still works, there is no ice in the ice maker and no ice in the tray, I can hear the ice maker going through a cycle but no water goes into the ice trays.
- Guest asked 9 years ago
Hi. You could have a problem with you inlet valve if you are not getting any water at all to the ice maker. Start by putting the ice maker through a test. Then go to the inlet valve and check to see if you can hear the inlet valve energize once the ice maker gets to the point in the cycle that it is suppose to fill with water. Put your electrical meter on the valve as well to see if you get 120 V when it is energized. You could also take the water line off the inlet valve during the test cycle to see if you get any water that comes out when it is energized. Use a towel or bucket to collect any water. If no water then you have a bad inlet valve. If the inlet valve never energizes or you do not get 120 V to it during the test cycle then you could have a bad ice maker or possibly control board. Let me know what you find out. Attached are a few videos on this ice maker as well to help you out.
- Brian, Ace Appliance answered 9 years ago
-
When I put the ice maker and water dispenser through a service diagnostic test I only got 12v on the inlet valve to ice maker and I got 120V on the inlet valve to the water dispenser. I could not take the water line off the inlet valve to check if water came out with out breaking it. What is the problem ice maker ??
- You must login to reply
Please login first to submit.
