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the freezer is not as cold as it should be.
the fridge is good
however the ice maker is not making ice and leaking water

Model Number
B20CS50SNS02
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Ok. I have found and attached the service manual for you on this unit. First take a look at page 9. Follow the steps to check error codes. You may find an error code as to why the ice maker is not working. Next take a look at page page 22. It states there is a test button on the bottom of the ice maker. When this is held in for a few seconds the ice maker should start a cycle. Page 22-25 explain more on ice maker operation. Page 37-38 shows you how to take ice maker out and test components on ice maker.

    • Guest
    • 9 years ago
    Now it’s making ice but it won’t turn to drop the ice
  • Make sure temps are cold enough for the ice maker to cycle. Does it drop ice when you press and hold the test button? IF temps are good then you most likely have a bad ice maker and will need to replace it.
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Hi. We need to find out why the freezer is not as cold as it should be. This will cause the ice maker to not make ice if the temperature is not cold enough. This could also cause the leak that is coming from the ice maker. The temperature should be about 0-5 deg in the freezer. What is your temp in the freezer? In both sections? Make sure your evaporator fan motor is running and that your frost pattern is good.

    • Guest
    • 9 years ago
    Ice maker fills with water
  • If it fills with water and the temp in the freezer is correct then you most likely have a bad ice maker.
    • Guest
    • 9 years ago
    The water dispenser works. But the ice maker dose not make ice. Can it be a loose wire?
  • Yes. A broken wire is possible, but not likely. Check for proper power to your ice maker and try to manually run it through a cycle.
    • Guest
    • 9 years ago
    How do I A. Check for power B. Run it manually Thanks
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