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I got a new ice maker with wiring harness installed it. 24 hrs later open the refrigerator no ice dropped into the bin. The ice maker is making ice but just stays in the tray. you can see the ice in the tray. Do you know if there having any problems with this refrigerator? I have never installed ice maker and not have it work. They always have power on them.

Model Number
MFI2568AES
Serial Number
10103274JL
What have you tried so far?

The fill valve comes on. It fill the ice maker tray, Its a new ice maker and don’t know why it’s not dropping the ice into the ice bin. Only thing I can think of the heater not turning on and the motor not turning on to drop the ice. Any suggestions.

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See technical information below on diagnostics. We have had a few of this model ice maker having issues with the arm not making the micro switch. If you are getting water to the ice maker and its filling properly. push down on the metal arm and see if it goes into the harvest cycle. Let us know they have updated arms with more weight to correct this issue.

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