I am having the customer to unplug and thaw the unit. It is frozen in solid. This is a french door with the Ice room in the top left side of the refrigerator section. I need the service manual so I can run the diagnostice on it when it thaws and any pointers what to be looking for. Have you seen this before? Does the video about the diagnostics on the Samsung model apply to this one? The model # is different?
Model Number
RFG237AARS/XAA
Request Resource Materials
Service diagnostics guide, Wiring diagram, Service bulletins, Service pointers, Videos, Any available materials
- Guest asked 8 years ago
Hello
See service bulletin on your model below. It sounds like your issue. Matt Ace Technician
- AV Repair Help answered 8 years ago
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