I have had several of these were customers complain about noisy fan and then when I look at it there is a giant block of ice right in the center of the evaporator just below the evaporator fan as if the fan was not coming on when I should have and it froze over right there. Is there a recall on these? Could it be the main control board not turning the fan on when he needs to or is it most likely the fan on these models that I have seen this issue several times on?
- Guest asked 7 years ago
Hello
What we have seen is this symptom is caused by a starved evaporator / Sealed system issue starting. Is the unit freezer getting normal freezer temperatures ? You should be -5 degrees to +5 degrees. If you are not sure put in a pint of ice cream and see if it stays solid for 24 hours. Ice cream needs +5 degrees to stay solid. There is one service bullitin link below that coud cause this issue also with Condensation/Frost on the Ice Maker Fascia ( Service bullitin ) . See technician manual and all bulliten links below. Matt Ace technician
- AV Repair Help answered 7 years ago
- last edited 7 years ago
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Costumer says it’s intermittent and been accuring two weeks. And it’s in the middle of the evaporator not near the welding points.
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So it it on the actual evaporator ? If so look at the two service bullitins and check your freezer temperatures.
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Any updates on this? I ended up not fixing several and referred the people with the issue to a different company which they later told me resolved the issue but I’m not sure how.
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