I own an appliance repair company in Texas. I have found the upper rack may disengage from the rails when the
customer pulls the upper rack out to load or unload the dishes
Wheel axle breaks and causes upper rack to fall when pulled out on many of the dishwashers.
Any suggestions would be greatly appreciated thanks in advance James.
- James Londen asked 10 years ago
- last edited 10 years ago
If you need any parts call our parts department at 1-800-830-5465 or order on line at http://www.savemoreonparts.com James, Please see video link below. This video is for the new kit that just came out from Whirlpool. It fits all dishwasher models from 2010 to current. This will correct your issues. Here are the models below it fits. Free Video on rack kit here is link. https://www.appliancevideo.com/dishwasher-rack-kit/
COMMON BRANDS
Whirlpool, Kenmore, Roper, KitchenAid
KDFE454CSS0
KUDE40FXBL4
KUDS30CXSS6
KUDS30FXWH9
KUDS30SXBL2
KDFE454CSS1
KUDE40FXBL5
KUDS30CXBL7
KUDS30FXWH1
KUDS30IXWH7
KUDS35FXWH3
KUDE20IXWH9
KUDS30CXSS0
KUDS30FXWH2
KUDS30IXWH8
KUDS35FXWH4
KUDE40FXBL0
KUDS30CXSS1
KUDS30FXWH3
KUDS30IXWH9
KUDS35FXWH5
KUDE40FXBL1
KUDS30CXSS2
KUDS30FXWH4
KUDS30IXWHA
KUDS35FXWH8
KUDE40FXBL2
KUDS30CXSS3
KUDS30FXWH5
KUDS30SXBL0
KUDS35FXWH9
KUDE40FXBL3
KUDS30CXSS4
KUDS30FXWH8
KUDS30SXBL1
KUDS35FXWHA
2010, 2011, 2012, 2013, 2014
KitchenAid Tall Tub Dishwashers
UPPER RACK DISENGAGES FROM RAILS
W10712394 (V-rail) and W10712395
(C-rail), only if listed on model number chart and within date range
Under certain conditions, the upper rack may disengage from the rails when the
customer pulls the upper rack out to load or unload the dishes.
Wheel axle breaks and causes upper rack to fall when pulled out.
Correction:
Replace plastic adjusters with the appropriate stainless steel adjuster service kit:
P/N W10712394 V-rail (grey wheels), or P/N W10712395 C-rail (white wheels).
This kit includes both left and right side adjusters and all components needed to
service the upper rack.
Busted rack
Rack that comes off track
updated rack kit
new rack adjuster kit dishwasher
upper rack problem
upper rack issue
fits model years 2010,2011,2012,2013,2014
W10712394 (V-rail) and W10712395
(C-rail), only if listed on model number chart
Under certain conditions, the upper rack may disengage from the rails when the
customer pulls the upper rack out to load or unload the dishes
Wheel axle breaks and causes upper rack to fall when pulled out.
Replace plastic adjusters with the appropriate stainless steel adjuster service kit:
P/N W10712394 V-rail (grey wheels), or P/N W10712395 C-rail (white wheels).
This kit includes both left and right side adjusters and all components needed to
service the upper rack.
- AV Repair Help answered 10 years ago
- last edited 9 years ago
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