I had a customer today. He had a Genaire gas range. We determined that it was the keypad assembly that was bad. There was an F1 E1 error code. We ordered a new keypad assembly. But while I was there I was looking to see how easy or difficult it was to install the new one.
I just diagnosed it as needing a keypad assembly
- Guest asked 8 years ago
Hi. I Here is the procedure for diagnosing the problem with this error code. This is straight from the tech sheet.
F1
Internal
E1 Oven appliance manager
MESSAGE: The Product is experiencing a problem and can no longer be used.
SUGGESTED CORRECTIVE ACTION PROCEDURE
PROCEDURE: To enter the Diagnostics Mode, press three different keys in sequence three times in a row within
8 seconds. When in Diagnostic Mode, press ERROR DIAGNOSTIC to verify the error codes.
1. Check for proper voltage input at P6-1 to P6-2 on the oven appliance manager by completing the following steps.
2. Unplug range or disconnect power.
3. Connect voltage measurement equipment.
4. Plug in range or reconnect power and confirm voltage reading is +14 VDC. If it is, unplug range or disconnect power
and go to Step 7. If it is not, go to Step 5.
5. Unplug range or disconnect power.
6. Replace oven user interface board.
7. Replace all parts and panels before operating.
8. Plug in range or reconnect power.
9. Program model number. See the “Programming Model Number After User Interface Replacement” section.
10. Verify operation is normal. Re-enter the Diagnostics Mode and complete checks and verify model number.
I show the part number for the keypad as WPW10464535. I could not find any videos for this part. You will need to take the control panel off to get to it. Under the cooktop knobs there may be some screws to remove to get this off. Also along the bottom or the sides there might be some screws to remove. Then The keypad should be attached to the back side with a coupe of screws. This repair should not be too difficult.
- Brian, Ace Appliance answered 8 years ago
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