Hello, my front-load Whirlpool is making a clunking noise when it spins. When I stopped the machine and started to spin the drum by hand afterwards, I could hear an almost scraping-like noise (almost like there’s a coin or something stuck between the rubber band and the actual drum), but when I pull the rubber band back and look in, I can’t see anything there.
I’m concerned that something has fallen below the drum itself. Do you have any suggestions on how I could get to it or how I should proceed? How bad is this for my machine?
Any help you could offer would be greatly appreciated.
Thanks!
- Jonathan asked 10 years ago
Hi. It very well could be something that has gotten between the tub and basket. Coins and things left in pockets are common to get between them and work there way into the drain pump. Its possible you have a rear bearing going out. This would be more of a whining noise that gets louder as the basket spins faster. I would clean the drain pump filter out. While your at the drain pump you can take the tub to drain pump hose off and see if you can see or feel anything through this opening. Unfortunately there is no easy was to gain access to the space between the tub and basket. You can also try to shine a flash line in the basket as you manually spin it. You may be able to see inside. IF you need any further assistance just let me know.
- Brian, Ace Appliance answered 10 years ago
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