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the fridge is around 25 Fahrenheit set on low

HAVE TROUBLE PUTTING IN DIAGNOSTICS OR WHOEVER WROTE THIS MISSED A STEP FRIDGE IS TO COLD CANT
FIND A VIDEO ON THE SITE OF PREMIUM my email is garth@saparas.com

Model Number
WRT318FZDW02
Serial Number
VS70271244
Request Resource Materials
Service diagnostics guide, Service bulletins, Service pointers
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Hello
That is the correct manual for your refrigerator. I double checked on two other resource sites we have.
From the description you have given us, it sounds like you have a sealed system problem. We have seen 4 or 5 times already on this this model style that were only 2-4 years old and doing exactly what you describe. You need to pull the evaporator cover and see if you only have a big build up of ice at the evaporator inlet – I’m pretty sure that is what you’re going to find. If so, that will make the unit run too much and freeze the food in the FF section. It’s freezing the food because it’s running constantly trying to get the refrigerator to the correct temperature. A sealed system issue can be one of two issues 1) low on refrigerant. 2) Weak or insufficient compressor going bad.

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Hello
See the technician diagnostic mode link sheet below. This will take you step-by step through the diagnostics mode. I have also provided the service manual troubleshooting guide. Go to section 4-1 for troubleshooting. There are no videos’ on this model at this time.

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