I have a GE gss20ietc sidexside and I had it plugged in and open for quite a while taking out the ice maker and auger motor unit because the nut on the auger turning bracket was missing… so after taking those two units out within a couple of days the freezer side was working but the fridge side was not, so I took out the back panel in the freezer like your videos show and yes, almost solid block of ice… BUT one thing was the ground strap was not attached to the panel cover… what does that effect? I tested the heater as per videos show with an ohm meter, it’s good but before I start ordering the defrost thermostat and/or the thermistor, would the ground strap not being clipped on the panel have an effect on the defrosting malfunctioning? TIA
- Adam Adray asked 10 years ago
Adam, No the ground strap will have nothing to do with the defrost problem. If you put the defrost thermostat in ice water in 5-minutes it should have continuity. That will save you $20 on the thermostat. If it does not have continuity I would just replace that. If it does replace the replace the timer and thermistor. I added a link below of the parts list for you appliance so you can find the parts and videos you need. Matt Ace service technician
- AV Repair Help answered 10 years ago
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