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We have a customer with a top load Samsung washer which makes a grinding noise in agitation when the washer is perfectly level. It is not a mechanical (ie grearcase) problem but it is the rotor “shaking”. It will also think it is unbalanced and not spin out the clothes. The strange thing is that if you lean the washer back 2-3 inches it runs fine.

Ive seen front loads do something similar and have replaced the RPS sensor to fix the problem but it did not work here.
Seeing if samsung has and tech info for this washer.

Thanks!

Model Number
WA50K8600AV/A2
Serial Number
0FKA5AUH502241N
What have you tried so far?

RPS sensor

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Hello
See the #37 page technician diagnostic manual link below. Are you getting any error codes ? We have had several of these units RPS and rotor issues. There are no service bulletins currently on this product.

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