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everytime i try to wash my clothes it’ll spin once and 3 mins later it will say R-09. please help

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Does it actually read “f-09” not “r-09”? An F-09 error would indicate an issue with the drainage system. Is this a new install? If the drain line runs beyond a certain length and/or height you will get a drain error and cause the machine to fail. If this unit has been around a while check to make sure you to not have a clog in the drain line and also check to make sure your drain pump does not have an obstruction in it. If the drain pump just hums and the error pops again you many need to replace your drain pump. Recheck that error and let us know!

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Jessie, Are you sure its not an F09 error code ? Sometimes the (R) and (F) can be similar. I have not seen an R09 code yet. But if it is an F09 code you have a drain issue. Either something in the pump stuck or plugged or a defective pump. Matt Ace technician

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