I have a GE SPACEMAKER stackable washer/dryer. Customer complained that the washer knob broke off and that the washer is not working. When I arrived I noticed the knob from the washer side was off the potentiometer aperture handle (timer knob) resting on the washer. I tested the dryer and the dryer appeared to be working fine. I tried to start the washer to test it by turning the timer knob (which had fell off of the control panel frame bracket) and pressing start button. Not only did the washer not show any sign of life by not starting, but I tried turning the knob on the timer without the knob attached and I could not hear any “click” coming from inside the timer indicating that it was advancing to the next stage of the washing cycle.
I removed the control panel cover and noticed the timer slid out of place in its socket when it was supposed to be securely fastened to the front panel. The knob was turning but the timer was not clicking as it advanced. I tried to unplug the connector OF THE TIMER from the wires but coud not notice any discrepencies visually. Should the wires have been checked ?? continuity ? voltage ? Could I have a bad timer ? If the dryer works fine and the power is getting to the dryer and stopping when it gets to the washer could the timer be preventing this ?
Timer part # 131758600 (WRITTEN ON TIMER ITSELF)
GE Spacemaker Washer Dryer combo WSM2700DAWWW
Hello !! Thank you for the help. I reviewd the service manual and followed the directions on page 23 for testing the timer. The timer seems to be working properly after testing it. the timer itself seems to continuously fall out of place from its control panel socket. It seems to rely on the plastic teeth on its sides in order to slide and snap into place. According to this video , there is supposed to be a way of securing the timer to the control panel with a mounting screw. Well, for this customer, there was a hole on the metal chassis on the control panel for a mounting screw, but there was no mounting hole with threads on the timer face plate. Is this a design flaw ? What can I do to secure the timer to the panel properly without ruining the timer. BTW : the timer part number you gave me and the timer I had in the video BOTH did NOT have a mounting hole for a screw. https://www.youtube.com/watch?v=MiqCxrh9yU4
- Guest asked 8 years ago
- last edited 8 years ago
I found some pictures of the timer. It does not appear that there is a screw that will mount to this. This timer has two tabs on one end of the timer that should fit into 2 square holes of the console. Then on the other side there is one locking tab that should lock into place on the console. http://www.repairclinic.com/PartDetail/Timer/WH12X10164/912229?ss=-x77683132783130313634
- Brian, Ace Appliance answered 8 years ago
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Hello, look at part 2125 on this diagram, it does show a screw to mount the timer. It appears that you need to remove the front panel to get to the panel that the screw go through.
- Guest answered 8 years ago
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hello, I saw that earlier. However the chassis of the control panel part #1117 has two holes on the top and bottom of the timer knob hole. But the timer (part #1108 ) has a knob with no mounting holes on it.( on the diagram, they show mounting holes, but on the timer itself there are no mounting holes). Just a side hole with no threads that you cannot fit a mounting screw into. does not look like it accomodates any screws. Can you see what see ?
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