I have a GE SPACEMAKER stackable washer/dryer. Customer complained that the washer knob broke off and that the washer is not working. When I arrived I noticed the knob from the washer side was off the potentiometer aperture handle (timer knob) resting on the washer. I tested the dryer and the dryer appeared to be working fine. I tried to start the washer to test it by turning the timer knob (which had fell off of the control panel frame bracket) and pressing start button. Not only did the washer not show any sign of life by not starting, but I tried turning the knob on the timer without the knob attached and I could not hear any “click” coming from inside the timer indicating that it was advancing to the next stage of the washing cycle.
I removed the control panel cover and noticed the timer slid out of place in its socket when it was supposed to be securely fastened to the front panel. The knob was turning but the timer was not clicking as it advanced. I tried to unplug the connector OF THE TIMER from the wires but coud not notice any discrepencies visually. Should the wires have been checked ?? continuity ? voltage ? Could I have a bad timer ? If the dryer works fine and the power is getting to the dryer and stopping when it gets to the washer could the timer be preventing this ?
Timer part # 131758600 (WRITTEN ON TIMER ITSELF)
GE Spacemaker Washer Dryer combo WSM2700DAWWW
I have a GE SPACEMAKER stackable washer/dryer. Customer complained that the washer knob broke off and that the washer is not working. When I arrived I noticed the knob from the washer side was off the potentiometer aperture handle (timer knob) resting on the washer. I tested the dryer and the dryer appeared to be working fine. I tried to start the washer to test it by turning the timer knob (which had fell off of the control panel frame bracket) and pressing start button. Not only did the washer not show any sign of life by not starting, but I tried turning the knob on the timer without the knob attached and I could not hear any “click” coming from inside the timer indicating that it was advancing to the next stage of the washing cycle.
I removed the control panel cover and noticed the timer slid out of place in its socket when it was supposed to be securely fastened to the front panel. The knob was turning but the timer was not clicking as it advanced. I tried to unplug the connector OF THE TIMER from the wires but coud not notice any discrepencies visually. Should the wires have been checked ?? continuity ? voltage ? Could I have a bad timer ? If the dryer works fine and the power is getting to the dryer and stopping when it gets to the washer could the timer be preventing this ?
Timer part # 131758600 (WRITTEN ON TIMER ITSELF)
GE Spacemaker Washer Dryer combo WSM2700DAWWW
- Guest asked 9 years ago
Hi. It does sound like you have a faulty timer. p# WH12X10164 . I have attached a link to the part. Also, attached is a link to the service manual. Take a look at page 23. It provides you with steps to test the timer. See you have have 120v to the timer. If so and it will not work it must be a bad timer.
- Brian, Ace Appliance answered 9 years ago
-
Hello !! Thank you for the help. I reviewd the service manual and followed the directions on page 23 for testing the timer. The timer seems to be working properly after testing it. the timer itself seems to continuously fall out of place from its control panel socket. It seems to rely on the plastic teeth on its sides in order to slide and snap into place. According to this video , there is supposed to be a way of securing the timer to the control panel with a mounting screw. Well, for this customer, there was a hole on the metal chassis on the control panel for a mounting screw, but there was no mounting hole with threads on the timer face plate. Is this a design flaw ? What can I do to secure the timer to the panel properly without ruining the timer. BTW : the timer part number you gave me and the timer I had in the video BOTH did NOT have a mounting hole for a screw. https://www.youtube.com/watch?v=MiqCxrh9yU4
- You must login to reply
Please login first to submit.
