Our 3 yr old upright frost free kenmore freezer (2845) seemed to be cooling erratically and I noticed ice build up on the freezer bottom floor. I cleaned the ice off the floor and checked for leaking food – none. The ice has returned. I looked at your videos and think the problem may be a clogged drain. However, I’m not sure how to get at the drain on this model. Thanks for the advice!
- Chantel asked 10 years ago
Most drain set ups are generally all the same, and all use the same principal on how to remove water from the refrigerator. You may want to start in reverse, rather than look for the internal drain find the drain pan under the unit. Is it cracked? Is it overflowing? Is it bone dry? These are good indicators on what to look for next. One you have found the drain pan take a look around and find where the water should be flowing in from. Can you see debris in the tube? Is water coming out? Is the tube cracked? Locating the drain tube from the back is also going to give you a general reference point on where the drain is located inside the freezer. From inside the unit, most of the time you will need to remove several panels to reveal the evaporator, heater, and usually right below them, the drain pan. You can use a turkey baster and hot water to help clear ice and debris that may have clogged up the drain tube.
Take a look at the video link below, it may not be your exact set up but the components and the principles are the same.
Good Luck!
- AV Repair Help answered 10 years ago
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