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Is there a defect in this model? It catches and tares clothes. They get caught in gap between the basket and the bellow. The bellow is in good shape. The wedge in the 11:00 position is OK.

Model Number
wfw9151yw00
Serial Number
hl20545262
What have you tried so far?

I have checked the bellow and it is in good condition. The customer said this has been happening since the bought it.

Request Resource Materials
Service bulletins, Service pointers, Job aids, Videos
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Hello
See service pointer link and technician diagnostic link below. Matt Ace technician

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