We have had this fridge since 2011. About a year ago the fridge side wasn’t cooling but freezer side works fine. I finally did a lot of research and discovered that we have a dual evap fridge and decided to take matters into my own hands and open up the back of the inside fridge panel. I did find a little over frosting on the evaporator and I let it defrost. It begin working again. it would last a couple of months and do this again. More recently it started to not cool and I would just leave it alone and four days later it would start cooling again on its own. Now finally its been two weeks and has not cooled at all. I opened it up and the evaporator was somewhat frosted up and so was the drain hole. I unplugged it for 24hrs and let it defrost and made sure the drain hole was clear of ice by pouring a small amount of hot water in it. When I plugged it back in I noticed one flashing light on the temperature setting. the fifth light from the bottom to be exact, and I wasn’t able to press no other buttons. I unplugged it and plugged it back in and it went away but the fridge still won’t cool. Everything that I have tried does not work. I ordered a new heater-sheath but now I’m wondering if I need a whole new evap assembly. Please help! we are so tired of having our food in a ice chest. Thank you for any information you can give us.
- Robin asked 10 years ago
I have a Jennair side by side frig, my temp control board has stopped working, although it is lit and showing the temp, I can not control it. fans in both frig and freezer is on, temp is at 55 in freeze and 60 in frig, is there a reset button, or is my control panel bad
- robin answered 10 years ago
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Hi Robin, First things first, Open refrigerator door, hold in light switch, and see if fan is running, It is not very loud. If fan is NOT running, Shut door, and try holding “Lighting” and “Energy Saver” button simultaneously for about 10 seconds. You should then hear the Whole unit kick on. Now as you can imagine, there are various types of models of Samsung refrigerators with different buttons on the dispenser display. If those 2 button combinations do not work, try “Fridge” and “Freezer” for 10 seconds. If that combination doesn’t work, it should be “Freezer” and “Energy Saver”… Since I do not have access to your tech guide supplied with your particular Refrigerator, it is hard for me to Justify what combination it may be. On new Samsung models, It is always “Power Freeze” and “Power Cool” together for 10 seconds. It will reset the board and start the unit. Hopefully this helps, Please get back with us and let me know where we stand!
Thanks Tony-AceTech52
- Tony, Ace Appliance answered 10 years ago
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