The unit has a lot of condensation and thawing happening, but everything checks out. Looks like door may have been jammed open by it’s contents, or not closing correctly, but would this be the root of the problem?
We actually find this to be a common issue with freezers not cooling that have no evident mechanical problems. If the door is jammed open, even a tiny bit, by a bag of frozen vegetables or a box, etc… you’ll get a lot of condensation and thawing. Sometimes, it’s also caused by the the door being misaligned or broken and worn down hinges. I’d inspect the door itself and it’s parts and go from there. Sometimes removing the blockage and keep it closed up will solve the issue itself, but hinges or door fixes may be the next step if that fails to correct it.
- AV Repair Help answered 10 years ago
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