We found our ice team getting soft and realized the freezer was not doing its job. After a little looking around we found the air outlets on the back panel of the fridge were iced over. I then removed the back panel and found the evaporator coil iced up. The fan had a history of being noisy since it was new so I figured the fan died and the lack of air flow over the coil caused all of my problems. I replaced the back panel assy. Which included the fan. This did not fix my problem. The freezer is reading 65 and the fridge is at 38. I do not here the new fan run at all. I do appreciate any and all help you may provide and parts that I can purchase through you.
Thank you,
Mike Wynne
- Mike Wynne asked 10 years ago
Hi. Most likely on this unit the door switches have to be closed for the fans to run and they are very quiet when they run. You can try holding the door switches closed, waiting about 20 secs or so and the fan should start running. Since you have already replaced the fan and as long as it got plugged in correctly and not damaged, we can rule that part out if its still not working. The refrigerator and freezer on this unit are separate from each other because they both have separate evaporators, so its kind of strange that they both are not working. IF both freezer and refrigerator fans are not working, it could be a door switch or control board issue. If you find that both fans are working and both evaporators are frosting up, you could have a defrost issues in both sections witch would lead me to suspect the control board as well, or if its not a defrost issue you could have a sealed system issue. I have attached a repair video on a defrost system for you.
- Brian, Ace Appliance answered 10 years ago
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