Kitchen aide Bottom freezer. French doors. The refrigerator is cooling properly, but the freezer is not getting colder than 70 degrees. This is a dual evaporator model. We tried running diagnostics but could only get to step 4. Do you have more information on how to test this model. We are suspecting that the freezer evaporator switching valve may have an issue Is there a test to check this?
We changed out WPW10364560 Whirlpool Refrigerant Valve. But it did not fix the issue. Could the valve itself have a problem?
- Guest asked 6 years ago
Hello
See the complete diagnostic Aid diagnostics. We have seen the diverter valve defective internally only once out of hundreds of these serviced. You can change the coil on the valve also, i would try that first. We have found these models more commonly with evaporator refrigerant leaks.
- AV Repair Help answered 6 years ago
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Hello
Can you double check your model number #KF1S29PBMS01. This is not a correct model number. Matt Ace technician
- AV Repair Help answered 6 years ago
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KFIS29PBMS01
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