The flap of ice dispenser (or Ice Route Assy) that usually only open when dispensing ice is opening and closing continuously. It only stop once I disconnect the wire of the ice route assy on he back of the dispenser display. Can I resolve the issue by changing a new Ice Route Assy? Or is this a computer board issue?
I’ve also had local technician check out the fridge; they told me I need to get the entire upper left door (the door with the dispenser) replaced.
I am not quite sure if this can solve the issue since it is quite expensive to replace the door. I want to make sure this is the right way to solve it before I say yes to replace the door.
I disconnected the wire of the ice route assy to make the noise stop, but I now cannot dispense water or ice.
I’ve also had local technician check out the fridge; they told me I need to get the entire upper left door (the door with the dispenser) replaced.
I am not quite sure if this can solve the issue since it is quite expensive to replace the door. I want to make sure this is the right way to solve it before I say yes to replace the door.
- Guest asked 4 years ago
Hi. Did the tech say why the door needed to be replaced? A broken damaged wire in the door should be the only reason to replace the door that I can think of. I am not finding much info about this issue for this model. I did come across a couple of people with similar models that had broken wires where the wires enter the door through the hinge and another with a loose connector in the same location. I have seen faulty control boards on other brands and models with the same issue. If I recall right, I may have had a bad user interface for one as well. I would have to say wiring or the control board would be the most likely issue. I hope this helps.
- Brian, Ace Appliance answered 4 years ago
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Hi Brian Thank you for the reply. No the technician did not say why the door need to be replaced. I opened the dispenser display and did not see any wiring issues or at least none that I can see. Do you think I should replace the ice route assy or the control board?
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Thats a tough one. You could take a look at the ice route assy to see if you find an issue with it. Check the switches and alignment of everything. If everything tests good I would replace the control. See if you can get parts from somewhere that takes returns on installed parts so you can return what you don’t need.
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Do you have the video for changing the control board?
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This link is for our repair videos on a similar unit. https://www.appliancevideo.com/appliances/samsung-rf22k9581sr-family-hub-refrigerator/ The main control for your unit is DA94-03040P. It will be under a cover on the back of the unit. The repair will be very similar to this video. https://www.appliancevideo.com/premium/samsung-rf28hmedbsr-refrigerator-no-power-to-any-components-power-cord/
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