i cleaned the drain, there was debris inside however the customer says he gets the error at least once a day and has to reset the machine to use it
- Guest asked 8 years ago
HI. I did not find a F1 E9 error code in the tech sheet. I think you meant F9 E1 for a long drain error. I have attached the tech sheet for you. Is the water draining out of the machine fast enough? Is the stand pipe that the drain hose goes into. properly set up, with proper height and size? You could have a drain pump that intermittently does not want to work, or a pressure switch or hose issue. Or possibly a CCU problem. Go through the steps under the long drain error in the tech sheet, which leads you to a different page to run some tests. Are there any other stored errors in the system?
- Brian, Ace Appliance answered 8 years ago
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