Customer said there was an LE Error, but did not find anything stored. I cleared sump and drain pump of debris. ran test. no water leaks found. Couldn’t get error to reappear so I just told them to monitor. Should I have done more of a preventative estimate if they need further work? If the LE Error comes back they will need parts replaced most likely.
Model Number
DMR77LHS
This depends on the technician. Some of our techs will give repair pricing on items that could need replaced if errors show back up. Some do not simply because the customer may not have an issue again, and they don’t want them to call back in a year from now wanting the same price. It’s your preference, or refer to your company policy, on cases like this.
- AV Repair Help answered 10 years ago
- You must login to reply
Your Answer
Please login first to submit.
