Refrigerator not working at all and displaying SY CE
Installed Main Control Board/Board switch kit w/ harnesses 5303918556
Took out old board, installed new, and nothing..not even error code.
Put customers old board back in, and it displays error code
Assuming I got a defective board, and purchased another one.
Re-installed new board, same thing. Nothing..not even error code.
Put customers old board back in again, and it displays error code.
Researched problem further and found out I may need to replace the board behind display on door
User Control and Display Board 241973712
Went back and installed both new boards, and still machine is not even displaying error code.
Put customers old board back in, with new display board, and error code comes up.
Everyplace I research, anytime this error occurred, tech replaced both of these boards and problem was solved.
We checked all the wiring and connections to all harnesses, and they look good.
Can someone please help me if you have experienced the same problem, and tell me how you resolved this issue?
I’m tempted to buy all new boards AGAIN, but I don’t think I could have received this many defective boards, something else has to be wrong.
Any help will be greatly appreciated, thanks in advance
Installed Main Control Board/Board switch kit w/ harnesses 5303918556
Installed User Control and Display Board 241973712
- Guest asked 9 years ago
That is strange. I have replace just the mainboard many times to fix this issue with that error code. I have never seen it be the user interface board, though I have heard it has been the issue for some people. Check your sensor for the ice maker. These get damaged alot and tear off the bottom of the ice maker. I have heard a couple of times these sensors causing the same error code. I believe the sensor is a part of the ice maker, you have to replace it all together.
- Brian, Ace Appliance answered 9 years ago
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Thanks for your advice. I forgot to mention that each time we replaced the board, the machine went totally dead, no lights, nothing. If it were a sensor on the icemaker, and not one of the boards, wouldn’t it at least display the same error code?
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Yes, I would think it would and it should, but I have seen stranger things happen. Could be glitching the new boards up. Very strange one.
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