Hi. If you checked that temperature probe and you did not get a reading, it is bad. You should get about 1100 ohms at room temperature (70 deg.). p# 316217002. You will need to replace it, and it should take care of your issue. You could have a secondary issue, but not likely. When you turned power back on with the probe unplugged the unit could not recognize proper temperature and may have locked the door as a safety feature just as it would in a self clean cycle when temps are very high. I would replace that temp. probe since you know its bad and see if all of the issues are resolved. I have attached some repair videos for you as well.
- Brian, Ace Appliance answered 9 years ago
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